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AI Employees
AI Scheduler
AI Care Manager
AI Prior Auth Agent
AI Referral Coordinator
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The only platform with voice-powered AI agents and a scheduler built on clinical context and resource optimization — orchestrating the entire patient journey from referral to survivorship. ManageCare doesn't just automate. It thinks like a human.
ManageCare.ai / dashboard / patient-journey
Referral Intake
3 min
processing
Smart Scheduling
100%
automated
Active Care
24/7
monitoring
Patient Outreach
3x
engagement
Care Gaps
95%
closure rate
Survivorship
100%
follow-up
All systems operational
Epic
Cerner
Athena
FHIR R4
The only AI platform built to interpret complex healthcare workflows, coordinate across 20+ EMR systems, and automate everything from scheduling to survivorship.
Every agent shares a unified patient context. When one workflow changes, every dependent workflow adapts instantly.
AI employees that work 24/7 — each specialized for a critical part of your operations.
AI Scheduler
Scheduling & Waitlist
Protocol-aware scheduling across providers, rooms, and equipment. Fills cancellations within minutes via smart waitlist resolution.
85%
Scheduling time reduction
AI Referral Coordinator
Referral Intake & Routing
OCR extraction, patient matching, and insurance verification in under 3 minutes. Zero referrals lost from intake to appointment.
3 min
Referral processing
AI Resource Optimizer
Rooms, Equipment & Staff
Real-time optimization of exam rooms, procedure suites, imaging equipment, and staff assignments. Maximizes utilization and eliminates conflicts.
94%
Resource utilization rate
AI Infusion Room Manager
Chair Scheduling & Flow
Dynamic infusion chair templates that adapt to treatment durations, nursing ratios, and patient acuity. Optimizes chair turnover and timing.
30%
More patients per chair/day
AI Care Manager
Active Care & Monitoring
Real-time symptom monitoring, AI severity assessment, and proactive escalation. CCM/PCM program automation at scale.
$523
Max CCM/PCM per patient/month
AI Patient Companion
Engagement & Prep
Multi-channel outreach via SMS, voice, and portal. Pre-treatment prep, appointment reminders, and no-show prevention.
60%
No-show reduction
AI Prior Auth Agent
Authorization & Appeals
Automated prior authorization submission, real-time status tracking, and denial appeal generation with clinical evidence packaging.
0
Auth-related cancellations
AI SDOH Navigator
Social Determinants & Equity
Automated SDOH screening (Z-codes), community resource matching, food/housing/transport referrals, and health equity gap tracking.
100%
SDOH screening completion
AI Triage Agent
Post-Treatment & Triage
AI-powered post-treatment triage with 91% first-call resolution. Automated survivorship surveillance — zero patients lost.
91%
First-call resolution
AI Waitlist Manager
Slot Recovery & Backfill
Monitors cancellations in real-time, scores waitlisted patients by urgency and fit, and fills open slots via automated outreach.
92%
Same-day cancellation fill rate
AI Survivorship Agent
Long-Term Follow-Up
Automated surveillance scheduling per NCCN/ASCO guidelines. Tracks imaging, labs, and symptom check-ins across years.
0
Patients lost to follow-up
AI Staff Coordinator
Workforce & Scheduling
Intelligent staff scheduling across locations, shift optimization based on patient volume forecasts, and credential-aware task assignment.
4x
Coordinator throughput
AI Insurance Verifier
Eligibility & Benefits
Pre-visit insurance eligibility checks, benefits verification, and coverage gap detection. Prevents claim denials before they happen.
99%
Clean claim rate
AI Scheduler
Scheduling & Waitlist
Protocol-aware scheduling across providers, rooms, and equipment. Fills cancellations within minutes via smart waitlist resolution.
85%
Scheduling time reduction
AI Referral Coordinator
Referral Intake & Routing
OCR extraction, patient matching, and insurance verification in under 3 minutes. Zero referrals lost from intake to appointment.
3 min
Referral processing
AI Resource Optimizer
Rooms, Equipment & Staff
Real-time optimization of exam rooms, procedure suites, imaging equipment, and staff assignments. Maximizes utilization and eliminates conflicts.
94%
Resource utilization rate
AI Infusion Room Manager
Chair Scheduling & Flow
Dynamic infusion chair templates that adapt to treatment durations, nursing ratios, and patient acuity. Optimizes chair turnover and timing.
30%
More patients per chair/day
AI Care Manager
Active Care & Monitoring
Real-time symptom monitoring, AI severity assessment, and proactive escalation. CCM/PCM program automation at scale.
$523
Max CCM/PCM per patient/month
AI Patient Companion
Engagement & Prep
Multi-channel outreach via SMS, voice, and portal. Pre-treatment prep, appointment reminders, and no-show prevention.
60%
No-show reduction
AI Prior Auth Agent
Authorization & Appeals
Automated prior authorization submission, real-time status tracking, and denial appeal generation with clinical evidence packaging.
0
Auth-related cancellations
AI SDOH Navigator
Social Determinants & Equity
Automated SDOH screening (Z-codes), community resource matching, food/housing/transport referrals, and health equity gap tracking.
100%
SDOH screening completion
AI Triage Agent
Post-Treatment & Triage
AI-powered post-treatment triage with 91% first-call resolution. Automated survivorship surveillance — zero patients lost.
91%
First-call resolution
AI Waitlist Manager
Slot Recovery & Backfill
Monitors cancellations in real-time, scores waitlisted patients by urgency and fit, and fills open slots via automated outreach.
92%
Same-day cancellation fill rate
AI Survivorship Agent
Long-Term Follow-Up
Automated surveillance scheduling per NCCN/ASCO guidelines. Tracks imaging, labs, and symptom check-ins across years.
0
Patients lost to follow-up
AI Staff Coordinator
Workforce & Scheduling
Intelligent staff scheduling across locations, shift optimization based on patient volume forecasts, and credential-aware task assignment.
4x
Coordinator throughput
AI Insurance Verifier
Eligibility & Benefits
Pre-visit insurance eligibility checks, benefits verification, and coverage gap detection. Prevents claim denials before they happen.
99%
Clean claim rate
From the first referral to long-term survivorship, ManageCare AI agents orchestrate every step of the patient journey — so nothing falls through the cracks and your team can focus on what matters most.
Step 01
AI reads faxes, extracts data, matches patients, and verifies insurance in minutes.
Step 02
Smart scheduling across providers, rooms, and resources. Protocol-aware sequencing.
Step 03
Automated eligibility checks, prior auth, and care plan coordination across systems.
Step 04
Real-time symptom monitoring, CTCAE scoring, and proactive clinical escalation.
Step 05
Automated follow-ups, PRO questionnaires, and care gap surveillance 24/7.
Step 06
Long-term engagement, wellness tracking, and continuous care coordination.
They're improving quality, moving faster, and freeing up their teams.
“ManageCare transformed how our entire practice operates. We went from drowning in admin work to actually having time for patients.”
Dr. Emily Thornton
Medical Director, Multi-Specialty Oncology
“The scheduling automation alone saved us 4 FTEs. The AI agents handle complex multi-resource coordination that used to take hours.”
James Chen
VP Operations, Regional Health Network
“Zero referrals lost since implementation. The 3-minute processing time for referrals is a game-changer for our intake team.”
Amy Williams
Director of Patient Access
ManageCare delivers measurable outcomes across clinical quality, operational efficiency, and revenue generation.
Reduction in scheduling time
Staff throughput multiplier
Annual savings per location
First-call resolution rate
No-show reduction
Referral processing time
We do the hard work so you can relax and run your practice smoothly.
Yes. For a breast surgery case, the AI calls the radiology practice to book pre-surgery localization, calls the hospital OR to reserve the operating room and anesthesia team, and calls the plastic surgeon's office to book a reconstructive consult — sequencing everything correctly. The patient receives one consolidated prep guide covering all appointments at all locations.
ManageCare automatically detects the disruption and coordinates every schedule change — rebooking by clinical urgency, notifying patients via SMS, voice, and portal, reallocating resources across remaining providers, and adjusting downstream lab orders and imaging. Your staff doesn't lift a finger.
Yes. ManageCare's AI voice agent answers calls, identifies patients, pulls their full clinical context, and offers available slots conversationally. For simple requests it books end-to-end with no human. For complex cases like chemo rescheduling, it automatically escalates to your scheduling team with full context.
Yes. Our AI/ML analytics platform comes prebuilt with every KPI to track practice efficiency. Pre-trained models detect inefficiencies — underutilized slots, provider template mismatches, peak bottlenecks — and recommend specific changes including template adjustments, resource constraint alerts, and no-show prediction 48 hours in advance.
HIPAA-compliant, SOC 2 certified, and built with the security standards your practice demands. End-to-end encryption, BAA agreements, and comprehensive audit logging.
Full BAA coverage
Independent verification
20+ EMR integrations
Automated failover
Epic, Cerner, athenahealth, Salesforce — no rip-and-replace. We integrate with the tools you already use.
Epic
EMR
Cerner
EMR
athenahealth
EMR
MEDITECH
EMR
NextGen
EMR
eClinicalWorks
EMR
Allscripts
EMR
DrChrono
EMR
Greenway
EMR
Veradigm
EMR
Oracle Health
EMR
ModMed
EMR
Epic
EMR
Cerner
EMR
athenahealth
EMR
MEDITECH
EMR
NextGen
EMR
eClinicalWorks
EMR
Allscripts
EMR
DrChrono
EMR
Greenway
EMR
Veradigm
EMR
Oracle Health
EMR
ModMed
EMR
Salesforce
CRM
Microsoft 365
PRODUCTIVITY
Twilio
VOICE
AWS
CLOUD
Google Cloud
CLOUD
Snowflake
DATA
Tableau
ANALYTICS
Power BI
ANALYTICS
Slack
MESSAGING
Jira
WORKFLOW
Zoom
VOICE
Teams
MESSAGING
Salesforce
CRM
Microsoft 365
PRODUCTIVITY
Twilio
VOICE
AWS
CLOUD
Google Cloud
CLOUD
Snowflake
DATA
Tableau
ANALYTICS
Power BI
ANALYTICS
Slack
MESSAGING
Jira
WORKFLOW
Zoom
VOICE
Teams
MESSAGING