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Not bolt-on fixes. Ground-up solutions designed for the hardest problems in healthcare administration.
Scheduling as clinical intelligence, not calendar management
Healthcare scheduling requires orchestrating 6+ complex dimensions simultaneously — inter-appointment dependencies, dynamic resources, physician preferences, clinical decisions, insurance, and protocol-driven cycles. Legacy schedulers are appointment books, not clinical tools.
ManageCare's six interconnected AI engines solve scheduling as a multi-constraint optimization problem. Decision Support, Predictive Analytics, Slot Recommendation, Configuration, Intelligent Waitlist, and Smart Reminders work in concert.
85% reduction in scheduling time
80%+ resource utilization (from 62%)
40% no-show reduction
60% self-scheduling rate
65% less manual work
$1.8M annual savings per location
How It Works
Every open slot is revenue recovered
Unfilled appointment slots represent the single largest source of lost revenue in healthcare. Cancellations, no-shows, and scheduling gaps leave chairs empty while patients wait weeks for availability. Manual phone trees are slow, and by the time staff reach a waitlisted patient, the slot is gone.
ManageCare's AI continuously monitors your schedule for open slots and instantly matches them against waitlisted patients based on clinical compatibility, appointment chain requirements, insurance, and patient preferences. Outreach happens in seconds — not hours — via the patient's preferred channel.
95%+ slot fill rate for cancellations
<30 seconds from cancellation to patient contact
Chain-aware matching (labs → consult → infusion)
Predictive no-show pre-filling before slots open
Priority-based queuing by clinical urgency
30%+ capacity recovered from unused slots
How It Works
Zero referrals lost. 3-minute processing.
Referrals arrive via fax, email, EHR, and phone. Each requires manual data entry, insurance verification, specialist matching, and scheduling. Most practices lose 15-30% of referrals in the process.
AI-powered OCR extraction, automatic patient matching against your master patient index, real-time insurance verification, and intelligent routing to the right specialist. Complete lifecycle tracking ensures zero leakage.
3-minute referral to first contact
100% referral tracking and accountability
Zero referrals lost in process
Automated insurance verification
Intelligent specialist matching
Complete audit trail per referral
How It Works
AI makes 5 minutes of human review worth 25 minutes of manual work
CCM and PCM programs require 20-30 minutes of documented human clinical staff time per patient per month. Without AI, a coordinator manages 15-20 patients. The math doesn't scale.
AI conducts structured check-ins, scores symptoms, drafts care plans, and assembles billing packets. Clinical staff spends 5-10 minutes reviewing AI summaries. Same coordinator manages 60-80 patients. All CMS-compliant.
4x coordinator throughput
$8,220/month per 100 patients (PCM)
Up to $523/patient/month stacked
100% CMS-compliant billing
Audit-ready by design
$3.14M annual revenue at 500 patients
How It Works
24/7 conversational AI with full clinical context
Patients call with questions. Staff spend hours on hold, callbacks, and message relay. Prep instructions are forgotten. Appointment changes create cascading confusion.
Sandy AI — your practice's conversational intelligence — communicates via voice, SMS, and app. Sandy knows the entire patient journey: treatment history, medications, allergies, lab results, appointments, and physician orders.
24/7 patient availability
<1 minute response time
100% context awareness
35% no-show reduction via smart reminders
Proactive prep instructions
Multi-channel communication (voice, SMS, app)
How It Works
Unlock $500K+ in annual revenue already in your patient panel
CMS now reimburses for between-visit care across 9 distinct programs. Most practices capture zero of this revenue because they lack the infrastructure to identify eligible patients, manage workflows, and assemble compliant billing.
ManageCare identifies eligible patients, manages consent workflows, automates AI check-ins, routes staff reviews, and assembles audit-ready billing packets. 9 programs: PCM, CCM, RPM, BHI, RTM, PIN, CHI, APCM, TCM.
$523/patient/month maximum stack
$627K/year at 100 patients
$3.14M/year at 500 patients
9 CMS programs automated
90-day revenue activation
Net positive ROI in 4 months
How It Works
Every document becomes actionable data in seconds
Clinical documents arrive in every format — faxes, PDFs, scanned images, HL7 messages. Staff manually extract data, enter it into systems, and route to the right person. It's slow, error-prone, and expensive.
AI processes multi-format documents in under a minute. Clinical NLP extracts diagnoses, medications, lab values, and procedures. Data routes automatically to the correct workflow — referral, scheduling, care management, or chart.
99% extraction accuracy
<1 minute processing time
20+ document types supported
Automatic workflow routing
Duplicate detection and deduplication
Complete audit trail
How It Works
Physicians never start from a blank page
Physicians see 25-30 patients/day. There is no systematic way to capture evidence, review symptom trends, or prepare documentation before the visit. Revenue is left on the table.
AI agents monitor patients between visits — symptom check-ins, lab trends, PRO scores. Before each visit, AI generates a Pre-Visit Intelligence Brief with trends, flags, draft documentation, and billing recommendations (including Modifier -25).
$60-$150 per captured Modifier -25 event
100+ opportunities per physician per month
Zero blank-page encounters
AI-drafted EMR documentation
Audit-ready evidence trail
2-week symptom trend visibility
How It Works
Unified context across every provider and system
Patients see multiple specialists, each with their own EMR. No one has the complete picture. When treatment changes in one system, others don't know.
ManageCare's unified patient database aggregates data from 20+ EMR systems via HL7, FHIR, CCD/C-CDA, and X12 EDI. Master Patient Index maintains a single source of truth. When one workflow changes, every dependent workflow adapts.
20+ EMR integrations
Single patient view across all systems
Real-time cross-system synchronization
Master Patient Index
Automatic workflow cascading
One patient, one platform, one truth
How It Works
Zero patients lost to follow-up
After active treatment ends, patients transition to surveillance. Without systematic tracking, patients fall through the cracks. Missed follow-ups can mean missed recurrences.
Automated surveillance scheduling per ASCO guidelines, long-term symptom monitoring, late-effect screening, and care gap identification. Every patient has a survivorship care plan with automated milestone tracking.
Zero patients lost to follow-up
100% surveillance compliance
95% care gap closure rate
ASCO-guideline care plans
Automated screening reminders
Late-effect monitoring
How It Works
Address the barriers that derail treatment
Social determinants — transportation, food insecurity, housing, language barriers — cause missed appointments, treatment delays, and worse outcomes. Most practices don't systematically screen.
AI screens every patient for SDOH barriers, connects them to community resources, coordinates transportation, and manages CHI (Community Health Integration) billing. $88/month per qualifying patient.
$88/month CHI revenue per patient
100% patient SDOH screening
73% barrier resolution rate
Community resource matching
Transportation coordination
Language accommodation
How It Works
Every practice is different. Let us show you exactly which workflows will benefit most from AI — and the ROI you can expect.
Book a Demo