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AI Employees
AI Scheduler
AI Care Manager
AI Prior Auth Agent
AI Referral Coordinator
Meet All AI Employees →
Not chatbots. Not rule engines. Autonomous AI employees that understand healthcare, coordinate with each other, and run your practice operations 24/7.
14
AI Employees
30+
Specialized Agents
24/7
Autonomous Operations
An AI Employee is an autonomous digital worker that owns an entire domain of your practice operations. Unlike simple automation tools, each AI Employee:
Understands the full context of your practice — patients, providers, protocols, preferences
Makes independent decisions within its domain, escalating only when needed
Coordinates with other AI Employees automatically when changes cascade
Learns from your practice patterns and improves continuously
Works 24/7 without breaks, errors, or turnover
ai-employee-architecture
┌─────────────────────────────────────────┐
AI Employee = Domain Expert + Decision Engine
Supported by specialized AI agents
└─────────────────────────────────────────┘
→
Waitlist · Slot Finder · Templates · Communication
→
Symptom Monitor · Billing · Care Plans · Reviews
→
Triage · Navigation · SDOH · Survivorship
→
NLP · Briefs · Predictive Models · Reporting
✓ Each employee coordinates autonomously with others
✓ Changes in one domain cascade across all employees
✓ Human oversight at decision boundaries only
Works 24/7 orchestrating every scheduling dimension — patients, providers, resources, protocols, and preferences.
Multi-resource orchestration across labs, physicians, infusion chairs, pharmacy, and nursing
Protocol-aware sequencing — understands treatment cycles, drug sequences, and clinical dependencies
Dynamic predictive template generation based on active treatment plans
Insurance & authorization verification before scheduling
Physician preference enforcement and scheduling rule management
Patient self-scheduling with intelligent slot recommendations
85%
Scheduling time reduction
80%+
Resource utilization
$1.8M
Annual savings/location
✓
Works 24/7 with zero scheduling errors
★
Reduces scheduling time by 85%
✓
Communicates with patients proactively
Processes every referral in 3 minutes flat. Zero referrals lost. Complete lifecycle tracking from intake to first appointment.
OCR extraction from faxes, PDFs, and electronic referrals — instant data capture
Intelligent patient matching against master patient index across 20+ EMR systems
Automated insurance verification and network status checking
Priority scoring based on clinical urgency and referral source
Automatic routing to appropriate specialist and scheduling queue
Complete referral lifecycle tracking with audit trail
3 min
Referral processing
100%
Referral tracking
0
Lost referrals
Makes 5 minutes of human review worth 25 minutes of manual work. Manages CCM, PCM, and all between-visit care programs at scale.
Automated CCM/PCM patient eligibility identification across entire panel
AI-conducted structured symptom assessments and PRO scoring
Clinical summary drafting with scored summaries and care plan updates
Billable time tracking — separates AI time from human clinical staff time
Month-end billing packet auto-assembly — audit-ready by design
Staff review queue that surfaces only what needs human clinical judgment
4x
Staff throughput
$8K+
Revenue/100 patients
100%
CMS compliant
24/7 conversational AI that knows every patient's full journey — treatment history, medications, allergies, labs, appointments, and preferences.
Conversational AI via voice, SMS, and patient app — natural, empathetic communication
Real-time symptom monitoring with CTCAE toxicity scoring
Pre-appointment prep instructions and post-treatment check-ins
Personalized care journey navigation with PIN billing support
SDOH screening with community resource matching
Survivorship care plan monitoring and surveillance scheduling
24/7
Patient availability
91%
First-call resolution
<1 min
Response time
Transforms every document, data point, and trend into actionable clinical intelligence. Physicians never start from a blank page.
Multi-format document processing — faxes, PDFs, scanned images, HL7, C-CDA
Clinical NLP extraction of diagnoses, medications, lab values, and procedures
Pre-visit intelligence briefs with 2-week symptom trends and lab flags
Predictive no-show modeling and utilization forecasting
Custom report generation with natural language queries
Intelligent workflow routing based on extracted data
99%
Extraction accuracy
<1 min
Processing time
15+
Report types
Beyond our core AI employees, specialized agents handle every dimension of practice operations — from resource optimization to survivorship tracking.
Rooms, Equipment & Staff
Real-time optimization of exam rooms, procedure suites, imaging equipment, and staff assignments. Maximizes utilization and eliminates conflicts.
Multi-resource orchestration across rooms, equipment, and staff
Conflict detection and automatic resolution for double-bookings
Utilization heatmaps and capacity planning forecasts
Equipment maintenance scheduling integrated with patient workflows
94%
Resource utilization rate
Chair Scheduling & Flow
Dynamic infusion chair templates that adapt to treatment durations, nursing ratios, and patient acuity. Optimizes chair turnover and timing.
Dynamic chair templates adapting to treatment durations and patient acuity
Nursing ratio enforcement and workload balancing
Drug prep coordination with pharmacy for just-in-time delivery
Chair turnover optimization reducing wait times between patients
30%
More patients per chair/day
Authorization & Appeals
Automated prior authorization submission, real-time status tracking, and denial appeal generation with clinical evidence packaging.
Auto-submission of prior authorizations with clinical evidence
Real-time payer status tracking across all major insurers
Automated denial appeal generation with supporting documentation
Pre-scheduling authorization validation to prevent downstream delays
0
Auth-related cancellations
Social Determinants & Equity
Automated SDOH screening (Z-codes), community resource matching, food/housing/transport referrals, and health equity gap tracking.
Automated SDOH screening with Z-code documentation for billing
Community resource database matching for food, housing, and transport
Health equity gap analysis across patient populations
Social needs referral tracking with closed-loop follow-up
100%
SDOH screening completion
Post-Treatment & Triage
AI-powered post-treatment triage with 91% first-call resolution. Automated severity assessment and intelligent escalation pathways.
Symptom assessment with CTCAE toxicity grading protocols
Intelligent escalation pathways based on severity and clinical rules
91% first-call resolution without staff involvement
Post-treatment check-in automation across voice, SMS, and portal
91%
First-call resolution
Slot Recovery & Backfill
Monitors cancellations in real-time, scores waitlisted patients by urgency and fit, and fills open slots via automated outreach.
Real-time cancellation monitoring with instant waitlist activation
Patient scoring by clinical urgency, treatment window, and schedule fit
Automated SMS and voice outreach to matched waitlist patients
Same-day slot recovery with 92% fill rate for cancellations
92%
Same-day cancellation fill rate
Long-Term Follow-Up
Automated surveillance scheduling per NCCN/ASCO guidelines. Tracks imaging, labs, and symptom check-ins across years of follow-up.
Guideline-driven surveillance scheduling (NCCN, ASCO, specialty protocols)
Multi-year follow-up tracking for imaging, labs, and symptom assessments
Patient re-engagement for overdue surveillance appointments
Zero patients lost to follow-up with automated escalation chains
0
Patients lost to follow-up
Workforce & Scheduling
Intelligent staff scheduling across locations, shift optimization based on patient volume forecasts, and credential-aware task assignment.
Cross-location staff scheduling optimized for patient volume forecasts
Credential-aware task assignment ensuring compliance
Shift optimization to balance workload and reduce overtime
4x coordinator throughput with automated task distribution
4x
Coordinator throughput
Eligibility & Benefits
Pre-visit insurance eligibility checks, benefits verification, and coverage gap detection. Prevents claim denials before they happen.
Automated pre-visit eligibility verification across all major payers
Benefits and coverage detail extraction for patient communication
Coverage gap detection with proactive patient notification
99% clean claim rate through upstream verification
99%
Clean claim rate
When one AI Employee detects a change, every dependent employee adapts instantly. That's an intelligent operating system for your practice.
AI Scheduler adjusts chair template and finds replacement
AI Patient Companion contacts matched waitlist patient
AI Waitlist Manager scores and fills the open slot
AI Care Manager updates care timeline
AI Data Analyst extracts all clinical data
AI Referral Coordinator matches patient and verifies insurance
AI Scheduler finds optimal first appointment
AI Patient Companion sends welcome and prep instructions
AI Care Manager flags for immediate staff review
AI Data Analyst generates pre-visit intelligence brief
AI Triage Agent assesses severity and routes to appropriate care path
AI Scheduler prioritizes urgent follow-up slot
See how 14 AI Employees and 30+ specialized agents can transform your practice operations in a personalized demo.