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ManageCare transforms addiction psychiatry with end-to-end patient journey orchestration. From the moment a referral arrives, our AI platform automates intake, matches patients to appropriate treatment intensity, manages complex scheduling around group and individual sessions, and ensures no patient falls through the cracks during the critical early recovery window.
Orchestrate every step of the addiction recovery journey — from referral to sustained sobriety
74%
Reduction in referral-to-first-appointment time
89%
MAT medication adherence rate
62%
Decrease in early recovery dropout
3.1x
Increase in sustained 90-day sobriety rates
Addiction psychiatry programs lose patients at every handoff — referrals sit unprocessed while patients lose motivation, intake paperwork delays first appointments by days, and post-detox follow-up gaps lead to relapse. Without automated engagement, patients miss medication-assisted treatment (MAT) appointments and fall out of care during the highest-risk recovery periods.
Referrals from ERs and primary care arrive incomplete, missing substance history and prior treatment records, delaying intake by days
Patients in early recovery lose motivation during scheduling delays, with each day increasing relapse probability
Group therapy and individual session coordination creates scheduling nightmares that leave providers underutilized
Post-detox handoff gaps result in patients missing critical first MAT appointments
No automated way to detect missed pharmacy fills or appointment patterns that signal relapse risk
Follow-up compliance drops below 40% after 60 days without proactive, multi-channel outreach
Every workflow purpose-built for addiction psychiatry operations.
Referral intake with OCR extraction, patient matching, and insurance verification in under 3 minutes — automatically flagging substance use severity and co-occurring mental health diagnoses
AI-driven scheduling matching patients to optimal slots based on treatment phase, substance type, group therapy availability, and MAT medication timing windows
Smart waitlist that fills cancellations within minutes via automated SMS and voice outreach — prioritizing patients in early recovery or acute withdrawal risk
Pre-treatment prep automation — urine drug screen scheduling, baseline lab orders, consent forms for MAT, and PDMP check coordination with compliance confirmation
Multi-channel patient engagement: reminders, confirmations, and prep instructions via SMS, voice, and portal — with motivational messaging calibrated to recovery stage
Real-time relapse risk monitoring with AI severity assessment and escalation — tracking missed appointments, pharmacy fill gaps, and behavioral pattern changes
Post-treatment AI triage with 91% first-call resolution — addressing withdrawal symptoms, medication side effects, cravings management, and crisis de-escalation
Automated recovery surveillance and follow-up — zero patients lost to follow-up with scheduled check-ins at 30, 60, 90 days and ongoing sobriety milestones
Specialized AI employees that handle these workflows autonomously.
Processes addiction psychiatry referrals by extracting substance use history, prior treatment episodes, co-occurring diagnoses, and insurance authorization requirements. Validates PDMP data and flags high-acuity cases for expedited intake within hours rather than days.
Coordinates complex treatment schedules across group therapy, individual sessions, and MAT appointments. Fills cancellations by matching waitlisted patients based on recovery phase and treatment urgency, ensuring early-recovery patients are prioritized.
Delivers recovery-stage-appropriate messaging via SMS, voice, and portal. Sends motivational check-ins, appointment reminders with transportation assistance, and prep instructions for drug screens — adapting tone and frequency to each patient recovery timeline.
Monitors relapse risk indicators including missed appointments, pharmacy gaps, and patient-reported symptoms. Provides 24/7 AI-powered crisis support with 91% first-call resolution for withdrawal symptoms, cravings, and medication concerns, escalating to on-call providers when needed.
Learn more about the platform, AI employees, and measurable outcomes powering modern healthcare practices.
See the autonomous agents that handle scheduling, referrals, care management, and more.
Learn MoreUnderstand the architecture, integrations, and security behind ManageCare.
Learn MoreDiscover solutions for scheduling, waitlists, prior auth, patient outreach, and beyond.
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Learn MoreSee how ManageCare's AI employees can automate your most time-consuming workflows and unlock new revenue.