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ManageCare

AI-native platform that orchestrates the entire patient journey. From referral to survivorship.

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Use Case

ManageCare for Bariatric & Metabolic Surgery

Automate the extended bariatric surgery patient journey with intelligent systems managing insurance-mandated pre-surgical programs, multidisciplinary clearances, surgical scheduling, and decades of postoperative nutritional and metabolic monitoring — ensuring every patient completes their transformation.

AI-driven surgical weight loss orchestration from insurance-mandated preparation through lifelong nutritional surveillance

63%

Reduction in preoperative program abandonment rates

2.7min

Average referral-to-verification processing time

91%

First-call resolution for postoperative dietary inquiries

98.9%

Lifelong follow-up compliance for metabolic monitoring

The Challenge

Why Bariatric & Metabolic Surgery Needs a Smarter Approach

Bariatric surgery programs lose patients throughout lengthy preoperative requirements. Insurance mandates 3-6 months of supervised weight management before approval, patients must complete nutritional counseling, psychological evaluations, and medical clearances, and postoperative follow-up requires lifelong monitoring. The result: 40% of patients abandon the process before surgery, nutritional deficiencies go undetected, and weight regain occurs without intervention.

Insurance-mandated 3-6 month supervised weight management programs have 40% abandonment rates due to engagement failures

Multidisciplinary clearance coordination across nutrition, psychology, cardiology, and pulmonology delays surgical scheduling by months

Postoperative diet progression through liquid, pureed, soft, and regular phases generates overwhelming call volumes

Nutritional deficiency monitoring (B12, iron, calcium, vitamin D) requires lifelong lab tracking that patients neglect after the first year

Weight regain signals emerge gradually between annual visits, and practices lack real-time monitoring to intervene early

Support group attendance and behavioral health follow-up — critical for long-term success — drops precipitously after surgery

Automated Workflows

What ManageCare Automates

Every workflow purpose-built for bariatric & metabolic surgery operations.

Referral intake with OCR extraction of BMI histories, comorbidity documentation, and prior weight management records — patient matching and insurance preauthorization pathway verification in under 3 minutes

AI-driven scheduling matching patients to optimal surgical dates based on insurance-mandated milestone completion, clearance status, and operating room availability

Smart waitlist that fills surgical and preoperative cancellations within minutes via automated SMS and voice outreach, prioritizing patients with completed insurance milestones

Pre-surgical prep automation — supervised weight management visit tracking, psychological evaluation scheduling, nutritional counseling completion, and cardiac clearance with compliance confirmation

Multi-channel patient engagement: diet progression reminders, supplement compliance prompts, support group notifications, and milestone celebrations via SMS, voice, and portal

Real-time nutritional status and metabolic marker monitoring with AI assessment of deficiency risk and escalation for rapid weight regain or surgical complication signs

Post-surgical AI triage with 91% first-call resolution — handling diet progression questions, supplement dosing, nausea management, wound care concerns, and exercise guidance

Automated lifelong metabolic surveillance with annual lab panels, nutritional deficiency screening, and weight trend monitoring — zero patients lost to follow-up after surgery

AI Employees

AI Agents for Bariatric & Metabolic Surgery

Specialized AI employees that handle these workflows autonomously.

Referral Intake Agent

Extracts BMI histories, comorbidity documentation, and prior weight management records from referrals using OCR. Maps insurance-mandated preoperative requirements and creates personalized milestone checklists for surgical qualification.

Scheduling & Waitlist Agent

Tracks insurance milestone completion across supervised visits, clearances, and evaluations to trigger surgical scheduling at the earliest eligible date. Fills cancellations prioritizing patients with completed preoperative pathways.

Patient Engagement Agent

Delivers preoperative milestone reminders, postoperative diet progression guidance, and supplement compliance prompts across SMS, voice, and portal. Facilitates support group participation and celebrates program milestones to sustain engagement.

Care & Triage Agent

Triages diet progression questions, supplement dosing inquiries, and surgical complication concerns with AI severity assessment. Monitors nutritional labs and weight trends, escalating rapid regain or deficiency signals before they become clinical problems.

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Discover How ManageCare Works

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Meet the AI Employees

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View All Solutions

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See Measurable Outcomes

Explore how practices reduce scheduling delays, increase throughput, and cut referral leakage.

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Ready to Transform Your Bariatric & Metabolic Surgery Practice?

See how ManageCare's AI employees can automate your most time-consuming workflows and unlock new revenue.

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