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ManageCare

AI-native platform that orchestrates the entire patient journey. From referral to survivorship.

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SolutionsReduce Scheduling DelaysIncrease Patient ThroughputReduce Referral LeakageAutomate Admin Tasks
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Use Case

ManageCare for Behavioral Sleep Medicine

ManageCare orchestrates the behavioral sleep medicine journey end-to-end. Our AI automates referral intake with sleep questionnaire extraction, coordinates multi-step diagnostic pathways including polysomnography scheduling, and maintains patient engagement through multi-week CBT-I programs where dropout rates traditionally exceed 40%.

Automate the full sleep patient journey — from referral and sleep study to sustained behavioral change

71%

Reduction in CBT-I program dropout rates

94%

Sleep diary completion compliance

58%

Faster time from referral to sleep study

2.8x

Improvement in long-term insomnia remission rates

The Challenge

Why Behavioral Sleep Medicine Needs a Smarter Approach

Behavioral sleep medicine programs face journey breakdowns at every stage — referrals lack sleep diary data, polysomnography scheduling delays extend wait times by weeks, patients drop out of multi-session CBT-I programs, and long-term adherence to behavioral interventions goes unmonitored. Manual processes cannot sustain the engagement intensity these patients need.

Referrals arrive without sleep diaries, prior polysomnography results, or medication lists including OTC sleep aids

Multi-step diagnostic pathways — questionnaires, sleep studies, follow-ups — require complex sequential scheduling

CBT-I dropout exceeds 40% because patients lose engagement between weekly sessions without proactive outreach

Sleep diary compliance drops dramatically without nightly automated reminders and easy submission channels

No system tracks longitudinal sleep patterns to detect early signs of treatment failure or relapse

Patients on sedative-hypnotics need coordinated tapering protocols that span weeks of careful monitoring

Automated Workflows

What ManageCare Automates

Every workflow purpose-built for behavioral sleep medicine operations.

Referral intake with OCR extraction, patient matching, and insurance verification in under 3 minutes — capturing sleep diary data, prior sleep study results, and comorbid conditions affecting sleep

AI-driven scheduling matching patients to optimal slots based on CBT-I session sequence, sleep study lab availability, provider specialization, and chronotype-appropriate appointment times

Smart waitlist that fills cancellations within minutes via automated SMS and voice outreach — prioritizing patients with severe insomnia severity index scores or occupational sleep impairment

Pre-treatment prep automation — sleep diary delivery and tracking, Epworth and ISI questionnaire completion, medication reconciliation for sedative-hypnotics, and sleep study prep instructions with compliance confirmation

Multi-channel patient engagement: reminders, confirmations, and prep instructions via SMS, voice, and portal — including nightly sleep diary prompts and CBT-I homework reminders

Real-time sleep pattern monitoring with AI severity assessment and escalation — tracking diary entries, actigraphy data trends, and treatment response trajectories

Post-treatment AI triage with 91% first-call resolution — addressing sleep hygiene questions, stimulus control challenges, CPAP alternatives, and relapse of insomnia symptoms

Automated sleep health surveillance and follow-up — zero patients lost to follow-up with scheduled reassessments at 1, 3, and 6 months post-CBT-I completion

AI Employees

AI Agents for Behavioral Sleep Medicine

Specialized AI employees that handle these workflows autonomously.

Referral Intake Agent

Processes behavioral sleep medicine referrals by extracting sleep study history, medication lists (including OTC and supplements), insomnia severity scores, and comorbid psychiatric conditions. Validates insurance coverage for polysomnography and CBT-I session series.

Scheduling & Waitlist Agent

Orchestrates multi-step sleep treatment pathways — initial evaluation, sleep study, results review, and sequential CBT-I sessions. Fills cancellations by matching waitlisted patients based on insomnia severity and occupational impairment risk.

Patient Engagement Agent

Maintains daily sleep diary engagement through automated nightly prompts via SMS and app. Sends CBT-I homework reminders, sleep hygiene tips between sessions, and prep instructions for sleep studies — sustaining the engagement intensity that prevents program dropout.

Care & Triage Agent

Analyzes sleep diary trends and treatment response trajectories using AI pattern recognition. Provides triage for sleep concerns with 91% first-call resolution, flags patients showing inadequate treatment response, and monitors sedative-hypnotic tapering progress with escalation protocols.

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See Measurable Outcomes

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Ready to Transform Your Behavioral Sleep Medicine Practice?

See how ManageCare's AI employees can automate your most time-consuming workflows and unlock new revenue.

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