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ManageCare

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Use Case

ManageCare for Cardiac Electrophysiology

Orchestrate cardiac electrophysiology care with intelligent automation spanning arrhythmia referral processing, diagnostic study coordination, ablation procedure scheduling, and continuous cardiac device monitoring — ensuring every arrhythmia patient receives timely intervention and lifelong surveillance.

AI-powered arrhythmia management from referral through ablation to lifelong device monitoring

69%

Reduction in actionable device alert response time

2.5min

Average referral-to-verification processing time

91%

First-call resolution for post-procedure inquiries

99.4%

Device monitoring follow-up compliance

The Challenge

Why Cardiac Electrophysiology Needs a Smarter Approach

Electrophysiology practices manage patients across a spectrum of urgency and complexity. Referrals arrive with incomplete rhythm documentation, device clinic volumes overwhelm staff with remote monitoring alerts, ablation scheduling requires careful anticoagulation management, and long-term device patients need decades of follow-up. The result: delayed arrhythmia diagnosis, missed actionable device alerts, and patients lost between acute intervention and chronic management.

Referrals arrive with incomplete rhythm documentation — single ECGs without prolonged monitoring leave arrhythmia burden unquantified

Remote device monitoring generates thousands of alerts monthly, overwhelming clinical staff and delaying response to actionable findings

Anticoagulation bridge management before ablation procedures requires precise timing coordination that fax-based communication fails

Post-ablation blanking period monitoring requires patient engagement during a confusing recovery phase with expected arrhythmia recurrences

Device patients require lifelong follow-up spanning decades, with generator replacements, lead integrity monitoring, and programming optimizations

Coordinating between referring cardiologists, EP labs, anticoagulation clinics, and device manufacturers fragments patient communication

Automated Workflows

What ManageCare Automates

Every workflow purpose-built for cardiac electrophysiology operations.

Referral intake with OCR extraction of ECGs, Holter monitor reports, and echocardiogram data — patient matching and insurance verification in under 3 minutes with arrhythmia urgency stratification

AI-driven scheduling matching patients to optimal EP study and ablation slots based on arrhythmia type, symptom burden, stroke risk score, and anticoagulation bridge timing

Smart waitlist that fills EP lab cancellations within minutes via automated SMS and voice outreach, prioritizing patients with high-risk arrhythmias or symptomatic device malfunction

Pre-procedure prep automation — anticoagulation bridge protocols, transesophageal echo scheduling, medication hold instructions, and device interrogation scheduling with compliance confirmation

Multi-channel patient engagement: anticoagulation reminders, device check appointment confirmations, post-ablation activity restrictions, and symptom diary collection via SMS, voice, and portal

Real-time cardiac rhythm and device alert monitoring with AI severity assessment and escalation for sustained arrhythmias, lead integrity alerts, or generator end-of-life warnings

Post-procedure AI triage with 91% first-call resolution — handling post-ablation chest discomfort, anticoagulation management, device sensation concerns, and activity restriction questions

Automated lifelong device surveillance with remote monitoring alert management, generator replacement scheduling, and arrhythmia recurrence tracking — zero patients lost to follow-up in device clinic

AI Employees

AI Agents for Cardiac Electrophysiology

Specialized AI employees that handle these workflows autonomously.

Referral Intake Agent

Extracts ECG tracings, Holter data, echocardiogram findings, and prior EP study results from referral documents using OCR. Calculates CHA2DS2-VASc scores, stratifies arrhythmia urgency, and verifies insurance coverage for EP procedures and devices.

Scheduling & Waitlist Agent

Coordinates EP study, ablation, and device implant scheduling based on arrhythmia urgency and anticoagulation bridge timing. Manages device clinic appointment volumes and fills EP lab cancellations prioritizing high-risk arrhythmia patients.

Patient Engagement Agent

Delivers anticoagulation bridge instructions, device check reminders, and post-ablation recovery guidance across SMS, voice, and portal. Collects symptom diary data and facilitates blanking period education to reduce unnecessary emergency visits.

Care & Triage Agent

Processes remote device monitoring alerts with AI severity scoring, triaging actionable findings from noise. Handles post-ablation recovery questions and device sensation concerns while immediately escalating sustained arrhythmias and lead integrity alerts.

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Discover How ManageCare Works

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See Measurable Outcomes

Explore how practices reduce scheduling delays, increase throughput, and cut referral leakage.

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Ready to Transform Your Cardiac Electrophysiology Practice?

See how ManageCare's AI employees can automate your most time-consuming workflows and unlock new revenue.

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