ManageCare transforms clinical immunology with AI-powered patient journey orchestration. From processing referrals with complex immune workup histories to coordinating infusion schedules and monitoring immunoglobulin levels, our platform ensures immunodeficient patients never experience gaps in their critical treatment continuity.
Orchestrate complex immunology patient journeys from referral through lifelong immune surveillance
76%
Reduction in infusion scheduling gaps
88%
Pre-infusion lab completion rate
63%
Decrease in preventable infection hospitalizations
2.5x
Improvement in immunoglobulin trough level consistency
Clinical immunology patients face dangerous journey gaps — referrals with incomplete immune workups delay diagnosis by months, infusion scheduling conflicts cause treatment interruptions, and post-infusion monitoring lapses put immunocompromised patients at infection risk. Manual coordination cannot manage the complexity of lifelong immunotherapy regimens.
Referrals arrive with fragmented immune workups from multiple labs, requiring manual compilation before evaluation
Infusion scheduling across 2-4 week cycles with pre-infusion labs creates cascading coordination failures
Immunocompromised patients cannot afford any gaps in treatment, yet cancellations leave infusion chairs empty
No automated tracking of immunoglobulin trough levels or infection frequency to detect treatment inadequacy
Patients on immunosuppressants need coordinated monitoring across immunology and prescribing specialists
Lifelong treatment adherence drops without sustained proactive engagement and simplified refill processes
Every workflow purpose-built for clinical immunology operations.
Referral intake with OCR extraction, patient matching, and insurance verification in under 3 minutes — parsing immune panel results, vaccination history, and prior immunoglobulin therapy records
AI-driven scheduling matching patients to optimal slots based on infusion timing cycles, immune panel monitoring intervals, provider expertise in specific immunodeficiencies, and infusion chair availability
Smart waitlist that fills cancellations within minutes via automated SMS and voice outreach — prioritizing patients with critically low immunoglobulin levels or active infections
Pre-treatment prep automation — pre-infusion lab orders, infection symptom screening, medication reconciliation for immunosuppressants, and hydration protocol reminders with compliance confirmation
Multi-channel patient engagement: reminders, confirmations, and prep instructions via SMS, voice, and portal — including infection prevention education and symptom reporting channels
Real-time immunoglobulin level and infection risk monitoring with AI severity assessment and escalation — tracking lab trends, symptom reports, and hospitalization patterns
Post-treatment AI triage with 91% first-call resolution — addressing infusion reactions, infection symptoms, immunosuppressant side effects, and vaccination timing questions
Automated immune surveillance and follow-up — zero patients lost to follow-up with scheduled immune panels, infection tracking, and lifelong treatment adherence monitoring
Specialized AI employees that handle these workflows autonomously.
Processes immunology referrals by extracting and consolidating immune panel results from multiple labs, vaccination records, infection histories, and prior immunoglobulin therapy details. Flags critically low levels for urgent evaluation and validates specialty prior authorization requirements.
Manages cyclical infusion scheduling with pre-infusion lab coordination, ensuring treatment intervals stay within therapeutic windows. Fills cancelled infusion slots by matching waitlisted patients based on immunoglobulin trough urgency and infection risk status.
Delivers infection prevention education, pre-infusion preparation reminders, and hydration protocols via SMS, voice, and portal. Maintains symptom reporting channels for immunocompromised patients and coordinates communication across multiple treating specialists.
Monitors immunoglobulin trends, infection frequency, and hospitalization patterns with AI-powered risk stratification. Provides 24/7 triage with 91% first-call resolution for infusion reactions, infection concerns, and medication questions, with immediate escalation for febrile immunocompromised patients.
Learn more about the platform, AI employees, and measurable outcomes powering modern healthcare practices.
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