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ManageCare brings orchestration to consultation-liaison psychiatry, where speed and coordination between medical and psychiatric teams determine outcomes. Our AI automates consult request processing, prioritizes by acuity, coordinates with primary medical teams, and ensures every patient has a seamless transition from inpatient consultation to outpatient psychiatric follow-up.
Streamline psychiatric consultations across the hospital — from consult request to outpatient handoff
82%
Reduction in consult response time
91%
Post-discharge psychiatric follow-up completion
67%
Decrease in repeat psychiatric consult requests
3.4x
Improvement in outpatient handoff success rate
C-L psychiatry operates in a high-pressure, cross-service environment where consult requests arrive incomplete, prioritization is subjective, communication with primary teams breaks down, and post-discharge psychiatric follow-up falls through the cracks for over 60% of patients. Manual workflows cannot sustain the responsiveness this specialty demands.
Consult requests arrive with vague reasons like "psych eval" lacking psychiatric history, current medications, and specific clinical questions
Prioritization across dozens of simultaneous consults relies on subjective assessment without standardized acuity scoring
Communication gaps between psychiatry and primary teams lead to missed evaluation windows and duplicated work
Post-discharge psychiatric follow-up fails for over 60% of consulted patients, especially those without established outpatient providers
Medication reconciliation across medical and psychiatric formularies creates dangerous interaction risks without automated checking
Capacity evaluations and involuntary hold coordination require time-sensitive documentation that manual processes cannot reliably produce
Every workflow purpose-built for consultation-liaison psychiatry operations.
Referral intake with OCR extraction, patient matching, and insurance verification in under 3 minutes — extracting consult urgency, primary medical diagnosis, psychiatric history, and current psychotropic medications from inpatient records
AI-driven scheduling matching patients to optimal slots based on consult acuity, requesting service urgency, psychiatrist subspecialty expertise, and medical stability windows for evaluation
Smart waitlist that fills cancellations within minutes via automated SMS and voice outreach — prioritizing patients with active suicidal ideation, delirium, or capacity evaluation needs
Pre-treatment prep automation — psychiatric history compilation from EMR, collateral contact identification, medication reconciliation for psychotropic-medical interactions, and capacity assessment framework preparation with compliance confirmation
Multi-channel patient engagement: reminders, confirmations, and prep instructions via SMS, voice, and portal — coordinating with primary team nursing for bedside evaluation timing and family meetings
Real-time psychiatric acuity monitoring with AI severity assessment and escalation — tracking suicidality screens, delirium scores, agitation levels, and medication response across hospitalization
Post-treatment AI triage with 91% first-call resolution — addressing psychotropic medication questions, discharge anxiety, crisis de-escalation, and outpatient appointment coordination
Automated post-discharge psychiatric follow-up surveillance — zero patients lost to follow-up with 7-day and 30-day outpatient appointment tracking and crisis resource confirmation
Specialized AI employees that handle these workflows autonomously.
Processes inpatient psychiatric consult requests by extracting clinical questions, psychiatric history, psychotropic medications, and acuity indicators from EMR data. Applies standardized urgency scoring and routes emergent consults (suicidality, delirium, capacity) for immediate response.
Coordinates consult timing with primary team rounds, patient medical stability windows, and psychiatrist availability. Manages dynamic prioritization across active consults and ensures discharge-pending patients receive evaluation before transfer.
Coordinates communication across patients, families, primary teams, and outpatient psychiatric providers. Manages discharge transition messaging including outpatient appointment confirmations, medication instructions, and crisis resource distribution via SMS, voice, and portal.
Monitors psychiatric status throughout hospitalization using serial screening data. Provides post-discharge triage with 91% first-call resolution for medication concerns and crisis support, tracking 7-day and 30-day follow-up completion with immediate escalation for missed appointments.
Learn more about the platform, AI employees, and measurable outcomes powering modern healthcare practices.
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