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ManageCare

AI-native platform that orchestrates the entire patient journey. From referral to survivorship.

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SolutionsReduce Scheduling DelaysIncrease Patient ThroughputReduce Referral LeakageAutomate Admin Tasks
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Use Case

ManageCare for Dermatology

ManageCare streamlines dermatology operations by closing biopsy result-to-treatment loops, coordinating complex Mohs surgery days, managing biologic therapy scheduling for chronic conditions, and maintaining skin cancer surveillance calendars — so no biopsy goes unfollowed and no melanoma patient is lost.

Track every biopsy result, coordinate Mohs seamlessly, and keep skin cancer surveillance airtight

100%

Biopsy result-to-patient notification closure rate

29%

Increase in Mohs surgical day throughput

0

Skin cancer surveillance patients lost to follow-up

91%

First-call resolution for post-procedure triage

The Challenge

Why Dermatology Needs a Smarter Approach

Dermatology practices face biopsy results that sit in queues without patient notification, Mohs surgery coordination that requires multi-step same-day scheduling, biologic therapy timing that lapses without precise tracking, and skin cancer surveillance patients who silently miss annual skin checks because recall systems are manual.

Biopsy pathology results sit in queues for days before patients are notified, delaying treatment decisions for malignant findings

Mohs surgery requires same-day multi-stage coordination that is difficult to schedule efficiently alongside routine appointments

Biologic therapy patients miss injection windows when refill and scheduling reminders are not precisely timed

Skin cancer surveillance relies on patients remembering annual skin checks — recall systems are inconsistent and manual

Post-Mohs and post-excision patients call with wound care concerns that could be resolved through automated triage guidance

High-volume practices lose biopsy tracking when results arrive from multiple external pathology labs without a unified ingestion system

Automated Workflows

What ManageCare Automates

Every workflow purpose-built for dermatology operations.

Referral intake with OCR extraction, patient matching, and insurance verification in under 3 minutes — including biopsy pathology result ingestion and acuity-based triage prioritization

AI-driven scheduling that matches patients to optimal slots based on visit type (medical vs. surgical vs. cosmetic), Mohs block time, and biopsy result urgency

Smart waitlist that fills Mohs, excision, and procedure cancellations within minutes via automated SMS and voice outreach to biopsy-confirmed patients awaiting treatment

Pre-treatment prep automation — Mohs day-of instructions, biologic injection timing, phototherapy session scheduling, and wound care supply verification with compliance confirmation

Multi-channel patient engagement: biopsy result notifications, Mohs surgery prep instructions, biologic refill reminders, and skin check recall via SMS, voice, and portal

Real-time biologic therapy monitoring with AI severity assessment — tracking psoriasis and eczema flare patterns, injection adherence, and adverse reaction screening

Post-treatment AI triage with 91% first-call resolution — managing post-Mohs wound care questions, biopsy site concerns, and biologic injection reactions

Automated skin cancer surveillance — melanoma and NMSC follow-up scheduling per risk stratification with zero patients lost to follow-up

AI Employees

AI Agents for Dermatology

Specialized AI employees that handle these workflows autonomously.

Referral Intake Agent

Processes dermatology referrals and pathology results with OCR extraction, prioritizes malignant findings for urgent scheduling, and routes to appropriate visit type (medical, surgical, Mohs)

Scheduling & Waitlist Agent

Optimizes Mohs block days, fills procedure cancellations with biopsy-confirmed patients within minutes, and manages biologic injection timing calendars

Patient Engagement Agent

Delivers biopsy result notifications, Mohs prep instructions, biologic refill reminders, and annual skin check recalls via multi-channel outreach with confirmation tracking

Care & Triage Agent

Triages post-Mohs and post-excision wound concerns with AI severity assessment, monitors biologic therapy adherence and flare patterns, and manages risk-stratified skin cancer surveillance scheduling

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Discover How ManageCare Works

Learn more about the platform, AI employees, and measurable outcomes powering modern healthcare practices.

Meet the AI Employees

See the autonomous agents that handle scheduling, referrals, care management, and more.

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Explore the Platform

Understand the architecture, integrations, and security behind ManageCare.

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View All Solutions

Discover solutions for scheduling, waitlists, prior auth, patient outreach, and beyond.

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See Measurable Outcomes

Explore how practices reduce scheduling delays, increase throughput, and cut referral leakage.

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Ready to Transform Your Dermatology Practice?

See how ManageCare's AI employees can automate your most time-consuming workflows and unlock new revenue.

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