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ManageCare orchestrates the complete diabetes and metabolic medicine journey. From processing referrals with glucose data extraction to coordinating multi-disciplinary visits with endocrinology, nutrition, and ophthalmology, our AI ensures patients maintain tight metabolic control through automated monitoring, education, and follow-up protocols.
Automate the diabetes care journey — from diagnosis through lifelong metabolic optimization
72%
Improvement in annual screening completion rates
87%
Patients achieving target A1C within 6 months
61%
Reduction in ER visits for hypo/hyperglycemia
2.9x
Increase in CGM data utilization for dosing decisions
Diabetes management breaks down across fragmented care pathways — referrals lack recent A1C and glucose data, appointment gaps allow metabolic decompensation, patients miss annual eye and foot exams, and post-visit insulin titration goes unmonitored. Without automation, the multi-disciplinary coordination diabetes demands is unsustainable at scale.
Referrals arrive without recent A1C values, current medication regimens, or CGM/pump data, requiring days of chart review
Multi-disciplinary coordination — endocrinology, nutrition, ophthalmology, podiatry — is managed via phone tag and fax
Annual screening compliance for eyes, feet, and kidneys drops below 50% without automated tracking and scheduling
Insulin titration between visits goes unmonitored, leaving patients at risk for weeks until the next appointment
CGM and pump data sits unreviewed because manual download and analysis is too time-consuming
Patients newly diagnosed with diabetes need intensive education that practice workflows cannot accommodate
Every workflow purpose-built for diabetes & metabolic medicine operations.
Referral intake with OCR extraction, patient matching, and insurance verification in under 3 minutes — extracting A1C history, current glucose management regimen, complication screening status, and CGM/pump data
AI-driven scheduling matching patients to optimal slots based on A1C urgency, insulin start/titration needs, diabetes educator availability, and bundled annual screening coordination
Smart waitlist that fills cancellations within minutes via automated SMS and voice outreach — prioritizing patients with A1C above 9%, recurrent hypoglycemia, or new insulin starts
Pre-treatment prep automation — CGM data downloads, recent lab compilation, medication adherence assessment, and annual screening checklist delivery with compliance confirmation
Multi-channel patient engagement: reminders, confirmations, and prep instructions via SMS, voice, and portal — including glucose log reminders, dietary prep for labs, and diabetes education module delivery
Real-time glucose trend monitoring with AI severity assessment and escalation — tracking CGM patterns, hypoglycemic events, and A1C trajectories across visits
Post-treatment AI triage with 91% first-call resolution — addressing insulin dosing questions, hypoglycemia management, sick-day rules, and device troubleshooting for CGMs and pumps
Automated metabolic surveillance and follow-up — zero patients lost to follow-up with quarterly A1C tracking, annual eye/foot/kidney screening, and complication prevention protocols
Specialized AI employees that handle these workflows autonomously.
Processes diabetes referrals by extracting A1C trends, medication regimens, CGM/pump data, and complication screening history. Flags patients with A1C above 9% or recurrent hypoglycemia for expedited evaluation and validates insurance coverage for devices and education.
Coordinates bundled multi-disciplinary visits — endocrinology, nutrition, ophthalmology, podiatry — and manages insulin start/titration follow-up scheduling. Fills cancellations prioritizing metabolically unstable patients and ensures quarterly visit cadence.
Delivers diabetes self-management education modules, glucose logging reminders, and fasting lab prep instructions via SMS, voice, and portal. Coordinates annual screening reminders across multiple specialties and maintains dietary and exercise engagement between visits.
Monitors glucose trends from CGM data and patient-reported logs with AI pattern recognition. Provides triage with 91% first-call resolution for insulin dosing, hypoglycemia management, and sick-day protocols, escalating dangerous patterns like recurrent severe hypoglycemia immediately.
Learn more about the platform, AI employees, and measurable outcomes powering modern healthcare practices.
See the autonomous agents that handle scheduling, referrals, care management, and more.
Learn MoreUnderstand the architecture, integrations, and security behind ManageCare.
Learn MoreDiscover solutions for scheduling, waitlists, prior auth, patient outreach, and beyond.
Learn MoreExplore how practices reduce scheduling delays, increase throughput, and cut referral leakage.
Learn MoreSee how ManageCare's AI employees can automate your most time-consuming workflows and unlock new revenue.