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ManageCare

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Use Case

ManageCare for Hepatobiliary Surgery

Orchestrate hepatobiliary surgery patient journeys with intelligent automation coordinating complex case review, hepatic function assessment, surgical planning, and post-resection liver function monitoring — ensuring every patient with liver, bile duct, or pancreatic pathology receives timely surgical evaluation.

AI-powered liver and biliary surgical care from complex referral through resection to hepatic function surveillance

66%

Reduction in time from referral to surgical candidacy determination

2.7min

Average referral-to-verification processing time

91%

First-call resolution for post-resection inquiries

99.3%

Post-resection surveillance compliance

The Challenge

Why Hepatobiliary Surgery Needs a Smarter Approach

Hepatobiliary surgery programs manage some of the most complex surgical cases in medicine. Referrals arrive with extensive imaging and multidisciplinary input requirements, hepatic reserve assessment determines surgical candidacy, operative planning requires 3D volumetric analysis, and post-resection liver function monitoring is critical. The result: delayed surgical consultation for resectable cancers, inadequate pre-surgical hepatic assessment, and post-operative liver failure from insufficient monitoring.

Hepatobiliary cancer referrals require rapid multidisciplinary review — delays of weeks can render initially resectable tumors unresectable

Hepatic reserve assessment through volumetric analysis and functional testing adds complexity that delays surgical decision-making

Portal vein embolization for future liver remnant augmentation requires multi-step coordination across interventional radiology and surgery

Post-resection drain management generates significant call volumes from patients managing complex drain care at home

Liver regeneration monitoring requires frequent lab draws and imaging that patients find burdensome during recovery

Biliary reconstruction complications (strictures, leaks) may present weeks after surgery with subtle symptoms patients may not report

Automated Workflows

What ManageCare Automates

Every workflow purpose-built for hepatobiliary surgery operations.

Referral intake with OCR extraction of CT/MRI imaging, tumor marker levels, and hepatic function panels — patient matching and insurance verification in under 3 minutes with surgical candidacy screening

AI-driven scheduling matching patients to optimal consultation and OR slots based on tumor resectability window, hepatic reserve adequacy, neoadjuvant therapy coordination, and ICU bed availability

Smart waitlist that fills surgical cancellations within minutes via automated SMS and voice outreach, prioritizing patients with resectable tumors at risk of becoming unresectable or biliary obstruction requiring intervention

Pre-surgical prep automation — volumetric liver analysis coordination, portal vein embolization scheduling, biliary drainage management, and nutritional optimization with compliance confirmation

Multi-channel patient engagement: pre-surgical nutrition protocols, drain management education, hepatic recovery expectations, and lab monitoring schedules via SMS, voice, and portal

Real-time hepatic function and surgical drain output monitoring with AI assessment of liver recovery trajectory and escalation for hepatic insufficiency, bile leak, or hemorrhage signs

Post-surgical AI triage with 91% first-call resolution — handling drain care questions, dietary restrictions, lab result inquiries, and symptom management during hepatic regeneration

Automated hepatic surveillance with tumor marker tracking, cross-sectional imaging scheduling, and liver function monitoring — zero patients lost to follow-up after hepatobiliary resection

AI Employees

AI Agents for Hepatobiliary Surgery

Specialized AI employees that handle these workflows autonomously.

Referral Intake Agent

Extracts CT/MRI imaging, tumor markers, hepatic function panels, and biopsy results from referral documents using OCR. Screens surgical candidacy based on tumor characteristics and liver function, verifying insurance for complex hepatobiliary procedures.

Scheduling & Waitlist Agent

Coordinates surgical consultation, volumetric analysis, portal vein embolization, and OR scheduling based on resectability window urgency. Manages ICU bed coordination and fills cancellations prioritizing patients at risk of losing surgical candidacy.

Patient Engagement Agent

Delivers pre-surgical nutritional optimization protocols, drain management education, and hepatic recovery guidance across SMS, voice, and portal. Coordinates lab monitoring schedules and distributes post-resection dietary restriction information.

Care & Triage Agent

Triages drain output concerns, dietary questions, and recovery symptoms with AI hepatic function assessment. Monitors liver function trends and escalates hepatic insufficiency, bile leak, and hemorrhage signs while resolving 91% of recovery inquiries at first contact.

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Ready to Transform Your Hepatobiliary Surgery Practice?

See how ManageCare's AI employees can automate your most time-consuming workflows and unlock new revenue.

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