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ManageCare

AI-native platform that orchestrates the entire patient journey. From referral to survivorship.

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SolutionsReduce Scheduling DelaysIncrease Patient ThroughputReduce Referral LeakageAutomate Admin Tasks
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Use Case

ManageCare for Infectious Disease

ManageCare orchestrates infectious disease care where time-to-appropriate-therapy directly impacts survival. Our AI automates consult processing with culture and sensitivity extraction, coordinates antimicrobial stewardship workflows, monitors treatment response in real time, and ensures patients complete complex antibiotic courses including outpatient parenteral therapy.

Automate the infection management journey — from consult through antimicrobial optimization and treatment completion

81%

Reduction in time to appropriate antimicrobial therapy

96%

OPAT treatment completion rate

59%

Decrease in antimicrobial-related adverse events

2.8x

Improvement in antimicrobial stewardship compliance

The Challenge

Why Infectious Disease Needs a Smarter Approach

Infectious disease consults arrive with incomplete microbiological data, antibiotic selection delays worsen outcomes, antimicrobial stewardship review is reactive rather than proactive, and OPAT patients are lost to monitoring during weeks-long IV antibiotic courses. Every hour of delay in appropriate therapy increases mortality risk.

Consult requests arrive without current cultures, sensitivities, antibiotic history, or allergy documentation, delaying recommendations

Antimicrobial stewardship reviews are reactive, catching suboptimal therapy days after initiation

OPAT patients receive weeks of IV antibiotics at home with minimal monitoring for complications and adherence

Culture result tracking across multiple specimens and timepoints is manual and error-prone

Antibiotic level monitoring and dose adjustments require lab-pharmacy-ID coordination that breaks down regularly

Post-treatment surveillance for relapse is inconsistently scheduled, particularly for osteomyelitis and endocarditis

Automated Workflows

What ManageCare Automates

Every workflow purpose-built for infectious disease operations.

Referral intake with OCR extraction, patient matching, and insurance verification in under 3 minutes — extracting culture results, sensitivities, current antibiotics, allergy history, and source of infection data

AI-driven scheduling matching patients to optimal slots based on infection acuity, antimicrobial review urgency, OPAT coordination needs, and post-treatment surveillance timing

Smart waitlist that fills cancellations within minutes via automated SMS and voice outreach — prioritizing patients with resistant organisms, failing therapy, or OPAT complications

Pre-treatment prep automation — culture result compilation, antibiogram matching, allergy verification, PICC line scheduling, and OPAT education materials with compliance confirmation

Multi-channel patient engagement: reminders, confirmations, and prep instructions via SMS, voice, and portal — including OPAT infusion scheduling, lab draw reminders, and symptom monitoring instructions

Real-time infection response monitoring with AI severity assessment and escalation — tracking temperature trends, inflammatory markers, culture clearance, and antibiotic level results

Post-treatment AI triage with 91% first-call resolution — addressing OPAT line complications, antibiotic side effects, symptom recurrence, and lab result interpretation

Automated infection surveillance and follow-up — zero patients lost to follow-up with treatment completion verification, test-of-cure scheduling, and relapse monitoring

AI Employees

AI Agents for Infectious Disease

Specialized AI employees that handle these workflows autonomously.

Referral Intake Agent

Processes infectious disease consults by extracting culture results, sensitivities, current antimicrobial regimens, allergy history, and infection source data. Matches organisms against facility antibiogram and flags resistant infections for urgent ID evaluation.

Scheduling & Waitlist Agent

Coordinates infection management timelines including antimicrobial review windows, PICC line placement scheduling, OPAT setup, and lab monitoring appointments. Fills cancellations prioritizing patients with resistant organisms or failing initial therapy.

Patient Engagement Agent

Manages OPAT patient communication including infusion scheduling, lab draw reminders, symptom monitoring prompts, and line care education via SMS, voice, and portal. Tracks antibiotic course completion and provides treatment timeline visualization for patients.

Care & Triage Agent

Monitors treatment response through inflammatory marker trends, culture clearance data, and antibiotic levels with AI-powered response prediction. Provides triage with 91% first-call resolution for OPAT complications and medication side effects, escalating line infections, treatment failure, and Clostridioides difficile symptoms immediately.

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See Measurable Outcomes

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Ready to Transform Your Infectious Disease Practice?

See how ManageCare's AI employees can automate your most time-consuming workflows and unlock new revenue.

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