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AI Employees
AI Scheduler
AI Care Manager
AI Prior Auth Agent
AI Referral Coordinator
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ManageCare gives MSOs a single platform to centralize referral intake, standardize scheduling workflows across all managed practices, unify patient engagement strategies, and maintain operational consistency — ensuring no patient falls through the cracks regardless of practice location.
Centralize operations across every practice with standardized AI workflows, unified scheduling, and consistent patient engagement
68%
Reduction in scheduling workflow variance across practices
52%
Faster provider credentialing and onboarding
3 min
Standardized referral intake time across locations
0
Patients lost between affiliated practice handoffs
Centralizing data from 20+ EMR systems into a single patient context
EMR Systems (20+)
Epic
Cerner / Oracle Health
athenahealth
eClinicalWorks
ModMed
NextGen Healthcare
AllScripts / Veradigm
DrChrono
Practice Fusion
Greenway Health
Current Siloed Data
ManageCare Platform
Unified Patient Database • HL7/FHIR • AI Engine
Scheduling
Care Workflows
Patient Outreach
Auto Follow-ups
Referral Mgmt
Analytics
Infusion Room
Multi-Specialty
One Platform, One Patient, One Truth
Outcomes
Single Patient View
360° access across 20+ EMRs
Self-Scheduling
40-60% cost reduction
Automated Outreach
20-35% no-show reduction
Centralized Reporting
ACO quality, referral analytics
Operational Savings
Est. $2.1M-$3.5M annually
MSOs manage operations across multiple practices with inconsistent workflows, fragmented scheduling systems, and no unified view of patient journeys. Credentialing delays stall provider onboarding, referral processing varies by location, and patients experience disjointed care coordination when moving between affiliated practices.
Each managed practice operates with different scheduling workflows, making centralized oversight and optimization impossible
Referral processing varies by location, creating inconsistent patient onboarding experiences and intake delays
Credentialing backlogs stall provider onboarding and reduce capacity across the network
Patients moving between affiliated practices experience fragmented communication and lost follow-up appointments
Cancelled slots at one practice go unfilled while another location maintains a growing waitlist
Lack of standardized engagement protocols results in inconsistent no-show rates and patient satisfaction across the network
Every workflow purpose-built for mso organizations operations.
Centralized OCR-powered referral intake across all managed practices with standardized patient matching, insurance verification, and routing completed in under 3 minutes
Unified multi-practice scheduling with AI-driven resource orchestration, cross-location load balancing, and standardized booking protocols across all affiliated providers
Standardized pre-appointment workflows including medication reviews, patient instructions, and proactive outreach deployed consistently across every managed practice
Real-time operational monitoring across all practices with AI-driven performance scoring, bottleneck detection, and standardized escalation protocols
AI-powered centralized triage handling patient calls across practices with standardized protocols and 91% first-call resolution
Automated credentialing surveillance, provider onboarding tracking, and cross-practice quality compliance monitoring with zero gaps in follow-up
Intelligent cross-practice waitlist management that fills cancelled slots within minutes by matching patients to available providers across all locations
Unified multi-channel patient engagement via SMS, voice, and portal with standardized messaging, branding, and no-show reduction strategies across all practices
Specialized AI employees that handle these workflows autonomously.
Centralizes referral processing across all managed practices via OCR extraction, standardized patient matching, insurance verification, and intelligent routing to the appropriate location and provider.
Unifies scheduling across all affiliated practices with cross-location load balancing, standardized booking protocols, and AI-driven waitlist management that fills cancellations within minutes network-wide.
Deploys consistent multi-channel outreach across all practices for appointment reminders, pre-visit prep, and re-engagement campaigns — with centralized no-show prediction and smart overbooking strategies.
Provides centralized triage across all managed practices with standardized protocols, AI severity assessment, cross-practice care coordination, and 91% first-call resolution for patient inquiries.
Learn more about the platform, AI employees, and measurable outcomes powering modern healthcare practices.
See the autonomous agents that handle scheduling, referrals, care management, and more.
Learn MoreUnderstand the architecture, integrations, and security behind ManageCare.
Learn MoreDiscover solutions for scheduling, waitlists, prior auth, patient outreach, and beyond.
Learn MoreExplore how practices reduce scheduling delays, increase throughput, and cut referral leakage.
Learn MoreSee how ManageCare's AI employees can automate your most time-consuming workflows and unlock new revenue.