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ManageCare transforms retinal practices by managing the complete patient journey — from urgent referral triage with OCT imaging through injection scheduling optimization, treatment compliance tracking, and long-term vision preservation surveillance. Our AI agents ensure no patient misses a critical treatment window while maximizing clinic throughput for high-volume injection practices.
Orchestrate retinal care journeys from urgent referral to ongoing injection therapy with zero patients lost between visits.
82%
Reduction in missed injection treatment windows
91%
First-call resolution for post-injection concerns
40%
Increase in daily injection clinic throughput
0
Patients lost to anti-VEGF follow-up protocols
Retinal practices struggle with journey fragmentation at massive scale. Urgent referrals for retinal detachments compete with routine injection patients, OCT and imaging results arrive disconnected from referral packets, injection schedules slip as patients miss narrow treatment windows, and chronic patients silently disappear from anti-VEGF protocols — leading to irreversible vision loss.
Urgent retinal detachment referrals get buried among routine injection scheduling requests, delaying sight-saving interventions
OCT and imaging results arrive separately from referral notes, forcing staff to manually reconstruct clinical pictures
Patients on anti-VEGF protocols miss narrow injection windows, accelerating macular degeneration and diabetic retinopathy progression
High-volume injection clinics suffer from cancellation cascades that waste costly medication and OR/clinic time
Post-injection endophthalmitis symptoms go unreported because patients lack clear escalation guidance
Chronic retinal patients silently drop from treat-and-extend protocols, resulting in preventable irreversible vision loss
Every workflow purpose-built for ophthalmic retina operations.
Referral intake with OCR extraction of OCT scans, fundus photography, and visual acuity data with patient matching and insurance verification in under 3 minutes
AI-driven scheduling matching patients to optimal slots based on injection protocol timing, disease acuity, and treatment-naive vs. maintenance status
Smart waitlist that fills injection appointment cancellations within minutes via automated SMS and voice outreach to maintain treatment windows
Pre-treatment prep automation — dilation scheduling, OCT imaging coordination, informed consent, and anti-VEGF protocol compliance confirmation
Multi-channel patient engagement: injection reminders, dilation prep instructions, and post-injection monitoring guidance via SMS, voice, and portal
Real-time post-injection monitoring with AI severity assessment and escalation for endophthalmitis symptoms, floaters, and acute vision changes
Post-treatment AI triage with 91% first-call resolution — addressing post-injection discomfort, floater concerns, vision fluctuations, and emergency symptoms
Automated anti-VEGF surveillance and treat-and-extend protocol management — zero patients lost to follow-up during ongoing injection therapy
Specialized AI employees that handle these workflows autonomously.
Extracts OCT findings, visual acuity data, and diagnosis details from retinal referral packets using OCR. Triages urgent detachment cases from routine referrals, verifies insurance for injection therapies, and flags imaging gaps for immediate follow-up.
Optimizes injection scheduling across treat-and-extend protocols, matching patients to slots based on treatment timing, disease severity, and medication preparation requirements. Fills cancellations instantly to preserve treatment windows and minimize drug waste.
Delivers injection appointment reminders, pre-dilation instructions, and post-injection monitoring guidance via SMS, voice, and portal. Tracks treatment compliance across multi-month anti-VEGF protocols and re-engages patients who miss scheduled windows.
Monitors post-injection symptoms using patient-reported outcomes with AI severity scoring for endophthalmitis, retinal detachment signs, and vision changes. Achieves 91% first-call resolution and ensures zero patients are lost from ongoing treatment surveillance.
Learn more about the platform, AI employees, and measurable outcomes powering modern healthcare practices.
See the autonomous agents that handle scheduling, referrals, care management, and more.
Learn MoreUnderstand the architecture, integrations, and security behind ManageCare.
Learn MoreDiscover solutions for scheduling, waitlists, prior auth, patient outreach, and beyond.
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