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ManageCare

AI-native platform that orchestrates the entire patient journey. From referral to survivorship.

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SolutionsReduce Scheduling DelaysIncrease Patient ThroughputReduce Referral LeakageAutomate Admin Tasks
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Use Case

ManageCare for Ophthalmology

ManageCare powers ophthalmology practices by automating referral intake, orchestrating high-volume injection series and cataract surgery chains, monitoring glaucoma patients proactively, and ensuring diabetic screening compliance — so zero patients are lost between visits.

Automate every ophthalmology patient journey from diabetic screening referral to lifelong glaucoma surveillance

96%

Injection series adherence rate

58%

Reduction in cataract surgery scheduling backlog

3 min

Referral intake to verification time

0

Glaucoma patients lost to follow-up

The Challenge

Why Ophthalmology Needs a Smarter Approach

Ophthalmology practices manage enormous patient volumes across recurring injection series, cataract surgery chains, glaucoma monitoring intervals, and diabetic retinopathy screening mandates. Missed injection windows compromise treatment efficacy, cataract surgery scheduling bottlenecks delay care, and patients silently fall off glaucoma follow-up.

Patients miss critical injection windows, compromising treatment efficacy for wet AMD and diabetic macular edema

Cataract surgery chains require precise sequencing of pre-op, surgery, and post-op across multiple resources

Glaucoma patients silently fall off IOP monitoring schedules without automated surveillance

Diabetic retinopathy screening referrals go unprocessed, leaving at-risk patients untracked

Cancelled injection slots go unfilled while patients with expiring treatment windows wait on manual lists

High-volume post-injection and post-surgical calls overwhelm staff without AI-assisted triage and severity routing

Automated Workflows

What ManageCare Automates

Every workflow purpose-built for ophthalmology operations.

Automated OCR extraction of ophthalmology referrals including diabetic screening orders, OCT reports, and visual acuity data with insurance verification in under 3 minutes

AI-driven scheduling for intravitreal injection series, cataract surgery chains with pre-op and post-op visits, and glaucoma monitoring intervals across providers and locations

Proactive pre-treatment outreach for cataract surgery prep, injection appointment reminders, pupil dilation instructions, and medication reconciliation

Real-time monitoring of post-injection symptoms, cataract surgery recovery milestones, and IOP changes with AI-powered severity assessment

AI-powered triage for post-procedure calls covering floaters, vision changes, and injection site concerns with 91% first-call resolution

Automated glaucoma and diabetic retinopathy surveillance scheduling with zero patients lost to follow-up across annual and quarterly monitoring cycles

Intelligent waitlist management that fills cancelled injection slots and cataract surgery openings within minutes based on treatment urgency and window compliance

Multi-channel patient engagement via SMS, voice, and portal to reduce no-shows for time-sensitive injection windows and screening appointments

AI Employees

AI Agents for Ophthalmology

Specialized AI employees that handle these workflows autonomously.

Referral Intake Agent

Extracts ophthalmology referral data via OCR, processes diabetic screening orders and OCT reports, matches patients, verifies insurance, and flags urgent cases like retinal detachment symptoms for immediate scheduling.

Scheduling & Waitlist Agent

Orchestrates injection series timing, cataract surgery chains, and glaucoma monitoring intervals while filling cancellations within minutes — ensuring treatment windows are never missed through AI-driven waitlist prioritization.

Patient Engagement Agent

Delivers multi-channel outreach for injection reminders, cataract pre-op instructions, and glaucoma monitoring recalls via SMS, voice, and portal — with predictive no-show modeling and smart overbooking to maximize slot utilization.

Care & Triage Agent

Monitors post-injection and post-surgical symptoms in real time, assesses severity of vision changes and IOP spikes with AI, and achieves 91% first-call resolution for ophthalmology post-treatment triage.

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Discover How ManageCare Works

Learn more about the platform, AI employees, and measurable outcomes powering modern healthcare practices.

Meet the AI Employees

See the autonomous agents that handle scheduling, referrals, care management, and more.

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Explore the Platform

Understand the architecture, integrations, and security behind ManageCare.

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View All Solutions

Discover solutions for scheduling, waitlists, prior auth, patient outreach, and beyond.

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See Measurable Outcomes

Explore how practices reduce scheduling delays, increase throughput, and cut referral leakage.

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Ready to Transform Your Ophthalmology Practice?

See how ManageCare's AI employees can automate your most time-consuming workflows and unlock new revenue.

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