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ManageCare orchestrates orthopedic operations by routing patients to the correct subspecialist on the first referral, filling surgical and imaging cancellations from a ready waitlist, automating pre-op and PT coordination, and tracking recovery milestones from injury through return to activity.
Match patients to the right subspecialist, fill surgical slots fast, and track every recovery milestone
52%
Reduction in subspecialist referral mismatch
87%
PT referral completion rate
3 min
Average surgical slot backfill time
0
Post-surgical patients lost to follow-up
Orthopedic practices lose efficiency when referrals land with the wrong subspecialist, surgical and MRI slots go unfilled after cancellations, pre-op clearance and PT referral completion are untracked, and post-surgical patients miss critical recovery milestones because follow-up coordination is manual.
Referrals arrive without body-region specificity, and patients are scheduled with the wrong subspecialist — causing reschedules and delays
MRI and surgical slot cancellations go unfilled because waitlisted patients lack completed imaging or pre-op clearance
PT referrals are handed to patients on paper and rarely tracked — completion rates are unknown and often below 50%
Pre-op clearance involves external PCPs and cardiologists, and incomplete packages cause day-of-surgery cancellations
Post-surgical patients call after hours with pain, swelling, and mobility concerns that are often normal recovery but require triage
Long-term implant and hardware follow-up schedules are not systematically maintained, and patients miss annual check-ins
Every workflow purpose-built for orthopedics operations.
Referral intake with OCR extraction, patient matching, and insurance verification in under 3 minutes — with AI-powered routing to the correct orthopedic subspecialist (spine, sports, joints, hand, foot/ankle)
AI-driven scheduling that matches patients to optimal slots based on subspecialty, imaging requirements, surgical complexity, and post-op PT coordination needs
Smart waitlist that fills MRI, surgical, and injection appointment cancellations within minutes via automated SMS and voice outreach
Pre-treatment prep automation — pre-op clearance tracking, imaging completion verification, PT pre-hab instructions, and home preparation checklists with compliance confirmation
Multi-channel patient engagement: pre-op instructions, post-op exercise videos, PT appointment reminders, and brace/DME coordination via SMS, voice, and portal
Real-time post-surgical symptom monitoring with AI severity assessment — tracking pain trajectories, swelling, range of motion milestones, and wound healing
Post-treatment AI triage with 91% first-call resolution — differentiating normal post-operative pain and swelling from DVT, infection, and hardware complications
Automated recovery surveillance — PT completion tracking, return-to-activity milestone verification, and long-term implant follow-up with zero patients lost to follow-up
Specialized AI employees that handle these workflows autonomously.
Extracts body region and injury type from referral documents via OCR, routes to the correct orthopedic subspecialist, and identifies imaging and pre-op clearance requirements
Coordinates surgical, imaging, and injection scheduling — maintains a clearance-verified waitlist and fills cancellations within minutes across all appointment types
Delivers pre-op prep checklists, post-op exercise instructions, PT appointment reminders, and DME coordination via multi-channel outreach with compliance tracking
Monitors post-surgical recovery trajectories, triages pain and swelling concerns with AI severity assessment, and tracks PT completion and return-to-activity milestones
Learn more about the platform, AI employees, and measurable outcomes powering modern healthcare practices.
See the autonomous agents that handle scheduling, referrals, care management, and more.
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