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ManageCare empowers primary care and FQHC practices to proactively manage patient panels — automating Annual Wellness Visit outreach, closing chronic care management gaps, addressing SDOH barriers to scheduling, and ensuring every patient in the panel is engaged and up to date.
Close chronic care gaps, maximize AWV completion, and manage your entire panel — with zero patients lost
73%
AWV completion rate improvement
42%
Reduction in chronic care gaps
0
Panel patients lost to follow-up
58%
Reduction in no-show rate via SDOH-aware outreach
Primary care and FQHC practices are overwhelmed by large patient panels where chronic care gaps go undetected, AWV scheduling relies on manual outreach with low completion rates, social determinants of health create invisible barriers to appointment adherence, and patients quietly disengage without follow-up.
Large patient panels make it impossible to manually identify who is overdue for AWVs, screenings, or chronic care visits
SDOH barriers like transportation, language, and work schedules cause no-shows that standard reminders cannot address
Chronic care management requires proactive outreach, but staff bandwidth is consumed by reactive same-day scheduling
Medicaid re-enrollment gaps cause patients to silently lose coverage and disengage from care
After-hours calls for chronic disease flare-ups overwhelm triage lines with issues resolvable through guided self-management
Referrals to specialists go untracked, and patients never complete the loop back to primary care
Every workflow purpose-built for primary care & fqhc operations.
Referral intake with OCR extraction, patient matching, and insurance verification in under 3 minutes — including Medicaid eligibility re-verification and sliding-fee determination
AI-driven scheduling that matches patients to optimal slots based on care gap priority, chronic condition acuity, and AWV eligibility windows
Smart waitlist that fills cancellations within minutes via automated SMS and voice outreach — prioritizing patients with overdue chronic care or AWV visits
Pre-treatment prep automation — medication reconciliation, preventive screening reminders, and SDOH barrier assessment with compliance confirmation
Multi-channel patient engagement: AWV outreach, chronic care reminders, and transportation assistance coordination via SMS, voice, and portal in preferred language
Real-time chronic condition monitoring with AI severity assessment for diabetes, hypertension, and behavioral health — flagging patients trending toward ED utilization
Post-treatment AI triage with 91% first-call resolution — managing acute concerns, medication questions, and chronic disease flare-ups without unnecessary office visits
Automated panel surveillance — identifying patients overdue for screenings, vaccinations, and chronic care visits with zero patients lost to follow-up
Specialized AI employees that handle these workflows autonomously.
Processes referrals with OCR extraction, verifies Medicaid and sliding-fee eligibility, and flags patients with SDOH barriers that may impact scheduling
Prioritizes scheduling by care gap severity and AWV eligibility, fills cancellations with overdue chronic care patients, and coordinates transportation when needed
Delivers multilingual AWV outreach, chronic care reminders, and SDOH-informed messaging via SMS, voice, and portal — adapting channel and timing to patient preferences
Monitors chronic conditions between visits, triages after-hours concerns with guided self-management, and tracks specialist referral completion back to primary care
Learn more about the platform, AI employees, and measurable outcomes powering modern healthcare practices.
See the autonomous agents that handle scheduling, referrals, care management, and more.
Learn MoreUnderstand the architecture, integrations, and security behind ManageCare.
Learn MoreDiscover solutions for scheduling, waitlists, prior auth, patient outreach, and beyond.
Learn MoreExplore how practices reduce scheduling delays, increase throughput, and cut referral leakage.
Learn MoreSee how ManageCare's AI employees can automate your most time-consuming workflows and unlock new revenue.