Transform substance use disorder treatment with intelligent automation guiding patients from crisis referral through medically assisted treatment initiation, behavioral health coordination, and long-term recovery monitoring — capturing every window of motivation before it closes.
AI-orchestrated addiction treatment from intake screening through stabilization to sustained recovery
79%
Improvement in 90-day treatment retention rates
2.5min
Average referral-to-verification processing time
91%
First-call resolution for MAT-related inquiries
98.6%
Follow-up compliance during first-year recovery
Addiction treatment programs lose patients at every transition point. Referrals from emergency departments arrive when patients are motivated but slots are unavailable, MAT induction requires rapid scheduling that traditional systems cannot support, patients disappear during the critical first 90 days, and relapse signals go undetected until crisis. The result: missed treatment windows, medication discontinuation, and revolving-door utilization patterns.
Emergency department referrals arrive during narrow motivation windows that close within hours — traditional intake processes take days
MAT induction for buprenorphine requires same-day or next-day scheduling that standard appointment systems cannot accommodate
Patient attrition in the first 30 days of treatment exceeds 50%, with most dropouts occurring silently between visits
PDMP checks, prior authorizations, and X-waiver verification create administrative bottlenecks delaying treatment starts
Coordinating behavioral health, MAT, and social services across fragmented systems leaves patients navigating alone
Relapse warning signs — missed appointments, unfilled prescriptions, isolation patterns — are only visible in retrospect
Every workflow purpose-built for substance use disorders operations.
Referral intake with OCR extraction of SBIRT screenings, toxicology results, and psychiatric evaluations — patient matching and insurance/Medicaid verification in under 3 minutes
AI-driven scheduling matching patients to optimal intake slots based on substance type, withdrawal risk level, and MAT induction urgency while motivation is present
Smart waitlist that fills cancellations within minutes via automated SMS and voice outreach, prioritizing patients in active withdrawal or with recent overdose events
Pre-treatment prep automation — urine drug screen orders, COWS/CIWA assessment scheduling, consent documentation, and prescription drug monitoring program checks with compliance confirmation
Multi-channel patient engagement: MAT dosing reminders, group therapy session confirmations, recovery milestone acknowledgments, and crisis resource delivery via SMS, voice, and portal
Real-time treatment engagement and relapse risk monitoring with AI behavioral pattern assessment and escalation for missed doses, appointment no-shows, or crisis indicators
Post-induction AI triage with 91% first-call resolution — handling medication side effects, dosing schedule questions, crisis support needs, and pharmacy coordination for buprenorphine
Automated recovery surveillance with graduated follow-up scheduling, peer support connections, and relapse prevention tracking — zero patients lost to follow-up during the critical first year
Specialized AI employees that handle these workflows autonomously.
Extracts SBIRT screenings, toxicology panels, and psychiatric evaluations from referral documents using OCR. Verifies Medicaid/insurance coverage for MAT programs, checks PDMP records, and fast-tracks intake for patients in active motivation windows.
Enables same-day and next-day MAT induction scheduling based on withdrawal severity and substance type. Manages waitlists prioritizing patients with recent overdose events and fills cancellations within minutes to capture treatment windows.
Delivers MAT dosing reminders, group therapy confirmations, and recovery milestone celebrations across SMS, voice, and portal. Provides 24/7 crisis resource access and distributes relapse prevention content during high-risk periods.
Monitors treatment engagement patterns, prescription fill rates, and appointment attendance with AI relapse risk scoring. Triages medication side effects and crisis calls while escalating missed doses and behavioral disengagement signals immediately.
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