ManageCare streamlines surgical practice operations by automating pre-op clearance workflows, filling OR cancellations from a surgery-ready waitlist, ensuring patients arrive fully prepped, and tracking recovery milestones through discharge — so no surgical patient is lost between consult and follow-up.
Maximize OR utilization, eliminate pre-op clearance delays, and track every patient from consult to recovery
89%
OR utilization rate
47%
Reduction in day-of-surgery cancellations
3 min
Average waitlist-to-OR-fill time
0
Post-op patients lost to follow-up
Surgical practices lose OR time to last-minute cancellations and incomplete pre-op clearances, pre-surgical prep compliance is inconsistent, recovery milestone tracking is manual and error-prone, and patients drop off between surgical consult and post-op follow-up without anyone noticing.
OR blocks go unfilled when cancellations happen because waitlisted patients are not surgery-ready or cannot be reached in time
Pre-op clearance involves multiple external providers, and incomplete clearance packages cause same-day surgical cancellations
Patients arrive without completing NPO, medication hold, or bowel prep instructions — forcing procedure rescheduling
Post-op follow-up scheduling is ad hoc, and patients miss wound checks or PT referrals without anyone tracking compliance
After-hours post-surgical calls overwhelm on-call staff with concerns about normal recovery symptoms
Surgical consult-to-procedure conversion rates drop when patients are not proactively engaged through the pre-op process
Every workflow purpose-built for surgical practices operations.
Referral intake with OCR extraction, patient matching, and insurance verification in under 3 minutes — including surgical prior authorization and pre-op clearance requirement identification
AI-driven scheduling that matches patients to optimal OR slots based on procedure duration, anesthesia requirements, equipment needs, and surgeon block time
Smart waitlist that fills OR cancellations within minutes via automated SMS and voice outreach to patients with completed pre-op clearance
Pre-treatment prep automation — pre-op clearance tracking, NPO instructions, medication hold lists, and bowel prep verification with compliance confirmation
Multi-channel patient engagement: pre-op checklists, arrival instructions, medication hold reminders, and post-op care guides via SMS, voice, and portal
Real-time post-surgical symptom monitoring with AI severity assessment for wound complications, pain management, and mobility milestones
Post-treatment AI triage with 91% first-call resolution — distinguishing normal post-surgical symptoms from wound infections and complications requiring intervention
Automated recovery surveillance — tracking post-op milestones, wound check scheduling, PT referral completion, and return-to-activity clearance with zero patients lost to follow-up
Specialized AI employees that handle these workflows autonomously.
Processes surgical referrals with OCR extraction, identifies pre-op clearance requirements, initiates prior authorization, and flags incomplete clinical documentation
Optimizes OR block utilization, maintains a surgery-ready waitlist ranked by prep completion and acuity, and fills cancellations within minutes
Delivers pre-op checklists, NPO and medication hold reminders, and arrival instructions via SMS, voice, and portal — confirms compliance before surgery day
Monitors post-surgical recovery milestones, triages wound and pain concerns with AI severity assessment, and tracks PT referral and follow-up visit completion
Learn more about the platform, AI employees, and measurable outcomes powering modern healthcare practices.
See the autonomous agents that handle scheduling, referrals, care management, and more.
Learn MoreUnderstand the architecture, integrations, and security behind ManageCare.
Learn MoreDiscover solutions for scheduling, waitlists, prior auth, patient outreach, and beyond.
Learn MoreExplore how practices reduce scheduling delays, increase throughput, and cut referral leakage.
Learn MoreSee how ManageCare's AI employees can automate your most time-consuming workflows and unlock new revenue.