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Reduce Scheduling Delays

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Overview

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ManageCare

AI-native platform that orchestrates the entire patient journey. From referral to survivorship.

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PlatformAI EmployeesHow It WorksIntegrationsPricing
SolutionsReduce Scheduling DelaysIncrease Patient ThroughputReduce Referral LeakageAutomate Admin Tasks
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Use Case

ManageCare for Whole-Person Primary Care

ManageCare transforms whole-person primary care practices by automating referral intake, coordinating care across physical, mental, social, and spiritual health domains, tracking multi-dimensional wellness metrics, and ensuring every patient remains engaged across chronic disease management, behavioral health integration, social determinant interventions, and preventive care pathways.

Coordinate every whole-person primary care patient journey from comprehensive intake to lifelong integrated wellness with zero patients lost to follow-up

94%

Preventive screening gap closure rate

3 min

Average referral-to-verification time

61%

Reduction in care fragmentation across domains

0

Patients lost to follow-up across integrated care pathways

The Challenge

Why Whole-Person Primary Care Needs a Smarter Approach

Whole-person primary care practices manage the most comprehensive patient relationships in medicine — spanning chronic disease management, behavioral health screening and treatment, social determinant of health interventions, preventive care compliance, and lifestyle counseling. Care fragmentation across physical, mental, and social domains causes patients to fall between services, screening gaps accumulate, and the breadth of whole-person care creates coordination complexity that overwhelms manual systems.

Care fragmentation across physical, mental, and social health domains causes patients to fall between services when handoffs are manual

Behavioral health screening integrated into primary care visits requires automated scoring and escalation that overwhelms manual workflows

Social determinant of health interventions involving housing, food security, and transportation require external service coordination without unified tracking

Preventive care screening gaps accumulate across large patient panels when guideline-driven scheduling is not automated

High-volume calls spanning chronic disease questions, behavioral health concerns, and social service navigation overwhelm staff without multi-domain AI triage

Comprehensive intake documentation from prior providers arrives in varied formats requiring manual extraction before whole-person care plans can be established

Automated Workflows

What ManageCare Automates

Every workflow purpose-built for whole-person primary care operations.

Referral intake with OCR extraction of comprehensive medical histories, behavioral health screens, social determinant assessments, and prior care records with patient matching and insurance verification in under 3 minutes

AI-driven scheduling matching patients to optimal slots based on multi-domain care needs, chronic disease acuity, behavioral health urgency, social service coordination timing, and provider specialization across integrated care team members

Smart waitlist that fills cancellations within minutes via automated SMS and voice outreach prioritized by chronic disease exacerbation risk, behavioral health crisis indicators, and overdue preventive screening urgency

Pre-treatment prep automation — comprehensive health questionnaires covering physical, mental, social, and spiritual domains, medication reconciliation, social needs screening forms, and preventive care gap analysis with compliance confirmation

Multi-channel patient engagement: reminders, confirmations, and prep instructions for primary care visits, behavioral health sessions, social service referrals, and preventive screenings via SMS, voice, and portal

Real-time multi-domain health metric monitoring with AI severity assessment and escalation for patients showing chronic disease decompensation, behavioral health deterioration, or social determinant crisis indicators

Post-treatment AI triage with 91% first-call resolution — addressing chronic disease management questions, behavioral health concerns between visits, medication interactions, and social service navigation assistance

Automated survivorship/follow-up surveillance — zero patients lost to follow-up across chronic disease monitoring, behavioral health check-ins, preventive screening schedules, and social determinant reassessments

AI Employees

AI Agents for Whole-Person Primary Care

Specialized AI employees that handle these workflows autonomously.

Referral Intake Agent

Extracts whole-person primary care referral data via OCR, processes comprehensive medical histories and social determinant screenings, matches patients across clinical and social service systems, verifies insurance eligibility, and flags multi-domain high-acuity patients for expedited integrated care team scheduling.

Scheduling & Waitlist Agent

Orchestrates primary care visits, behavioral health sessions, social service referral follow-ups, and preventive screening appointments across integrated care teams while filling cancellations within minutes through AI-driven waitlist prioritization based on multi-domain acuity scoring.

Patient Engagement Agent

Delivers multi-channel outreach for primary care reminders, behavioral health check-in prompts, social service coordination updates, and preventive screening notifications via SMS, voice, and portal — reducing care fragmentation with predictive modeling and whole-person wellness milestone tracking.

Care & Triage Agent

Monitors multi-domain health metrics including chronic disease markers, behavioral health scores, and social determinant indicators in real time, triages across all care domains with AI severity assessment, and achieves 91% first-call resolution for whole-person primary care post-visit inquiries.

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Discover How ManageCare Works

Learn more about the platform, AI employees, and measurable outcomes powering modern healthcare practices.

Meet the AI Employees

See the autonomous agents that handle scheduling, referrals, care management, and more.

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Explore the Platform

Understand the architecture, integrations, and security behind ManageCare.

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View All Solutions

Discover solutions for scheduling, waitlists, prior auth, patient outreach, and beyond.

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See Measurable Outcomes

Explore how practices reduce scheduling delays, increase throughput, and cut referral leakage.

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Ready to Transform Your Whole-Person Primary Care Practice?

See how ManageCare's AI employees can automate your most time-consuming workflows and unlock new revenue.

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